FEATURE: CLAIM SUBMISSION

The Paramedical Provider Claim Submission Flow is a comprehensive and user-friendly process designed to accommodate various paramedical providers across Canada with built-in validation to check for errors, missing information, discrepancies in real time, as well as the adjudication or a pend of a claim. This flow  streamlines the claims submission process, ensuring that providers can submit claims with ease and accuracy, while getting the correct information

  • The claim submission flow starts with a user-centric approach. It acknowledges the diverse needs of paramedical providers. This was achieved by conducting user interviews and rounds of user testing.
  • Providers can review the claim in its entirety, ensuring accuracy and completeness.

FEATURES INCLUDE:
Claims History
Provider Managment

Sun Life | Self Serve

Objective

The objective was to design digital  tools for providers (doctors, and admin assistants) to help build their profiles to be seen by potential clients to gain business, submit claims, and tools for auditing and financial reconciliation